Who We Are

OpenFrame AI Lab is a creative studio and research practice operated as a sole proprietorship by Rajesh Bhatia, with its principal place of business at:

303, New Hari Om Housing Society
Juhu Church Road, Juhu Market
Juhu, Mumbai – 400049
Maharashtra, India

For all privacy-related enquiries, please contact us at info@openframeailab.com.

Information We Collect

We collect only the information necessary to respond to your enquiries and improve your experience on our website. This includes:

Information you provide directly:

• Your name
• Your email address
• Your organisation or company name (optional)
• The subject of your enquiry
• The message you send through our contact form

Information collected automatically:

• Your IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or search query
• Device type and operating system

We do not collect sensitive personal information such as financial data, government identification numbers, or health information. This website does not process any payments.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries submitted through our contact form
• To communicate about our services, workshops, films, and programmes
• To improve the content and functionality of our website
• To understand how visitors use our website through aggregated analytics
• To comply with legal obligations where required

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

Contact Form & Communications

When you submit an enquiry through our contact form, the information you provide is sent to us via email and stored in our contact management system. We use this information solely to respond to your enquiry and to follow up as necessary.

We do not add you to any mailing list without your explicit consent. If you register your interest for the AI Film Festival or any other programme, you will only receive communications directly related to that programme.

You may opt out of any ongoing communications from us at any time by replying to any email with the word “Unsubscribe” or by contacting us at info@openframeailab.com.

Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and to collect anonymous analytics data. We use the following types of cookies:

• Essential cookies — required for the website to function correctly, such as security and session cookies
• Analytics cookies — used to understand how visitors interact with our website (e.g. Google Analytics). This data is aggregated and anonymous
• Functional cookies — used to remember your preferences and improve your experience

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

We use Google reCAPTCHA on our contact form to protect against spam. reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information about your visit including pages viewed, time spent, and referring sources. This data is processed in aggregated, anonymous form and does not identify you personally.

Google Analytics may set cookies on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data, please visit Google’s Privacy Policy.

Third-Party Services

Our website may link to or embed content from third-party services including YouTube, Instagram, LinkedIn, and IMDb. When you interact with embedded content or follow links to these platforms, you are subject to their respective privacy policies.

We are not responsible for the privacy practices of any third-party websites or services. We encourage you to review their privacy policies before providing any personal information.

Press articles and news coverage referenced on our website are hosted on third-party news platforms. Visiting those links will be subject to those platforms’ own privacy policies.

Data Storage & Security

Your personal information is stored securely on our web hosting servers provided by Hostinger. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We retain personal information submitted through our contact form only for as long as necessary to respond to your enquiry and for legitimate business purposes thereafter, unless a longer retention period is required by law.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following limited circumstances:

• Service providers — trusted third-party service providers who assist us in operating our website (such as web hosting and email services), subject to confidentiality obligations
• Legal compliance — when required by law, court order, or governmental authority
• Protection of rights — when necessary to protect the rights, property, or safety of OpenFrame AI Lab, its team, or others

Any third-party service providers we engage are required to handle your information with the same level of protection as described in this policy.

Your Rights

You have the following rights with respect to your personal information:

• Right to access — you may request a copy of the personal information we hold about you
• Right to correction — you may request that we correct any inaccurate or incomplete information
• Right to deletion — you may request that we delete your personal information, subject to legal obligations
• Right to withdraw consent — you may withdraw consent to communications from us at any time
• Right to object — you may object to the processing of your information in certain circumstances

To exercise any of these rights, please contact us at info@openframeailab.com. We will respond to your request within 30 days.

Children’s Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child under 18 has provided us with personal information, please contact us at info@openframeailab.com and we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we update this policy, we will revise the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

This policy is intended to comply with applicable Indian data protection laws including the Information Technology Act, 2000 and its associated rules.